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joss1952
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Newbie
Posts: 2
Joined: Thu Dec 24, 2009 9:39 pm

Need some help

Post by joss1952 » Thu Dec 24, 2009 9:45 pm

I've had this Samsung HLS5087W for three years now and have not changed the bulb. I'm now getting this picture:Image


See the black bar inside the red box on the right? This just started and does this mean it's time for a new tube or is it something else? Any help would be much appreciated.


Regards,

Joe

Jason1976
TV Repair Ninja
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Posts: 286
Joined: Sat Aug 15, 2009 6:34 pm
Location: Harrisburg PA

Re: Need some help

Post by Jason1976 » Fri Dec 25, 2009 6:54 pm

light tunnel mirrors are coming lose. I beleave that samsung fixes this issue for free if you call them.

“Samsung is addressing the light tunnel “border-shadow” effect that impacted a small percentage of select 2005 and 2006 model year DLP TVs. Customers who own a Samsung HLR or HLS model year DLP TV, and experience a “border-shadow” impact caused by the light tunnel, should call Samsung’s service department at 1-800-Samsung (1-800-726-7864) and arrange for an authorized service technician to perform the service repair free of charge.”


see link for more info:
http://www.pause.com/index.php/how-t...ixed-for-free/

Read more: Samsung fixing light tunnel on HLR and HLS models - Home Theater Systems - Electronics and Forum - HomeTheaterShack http://www.hometheatershack.com/forums/ ... z0ajD5cPwS

joss1952
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Posts: 2
Joined: Thu Dec 24, 2009 9:39 pm

Re: Need some help

Post by joss1952 » Sat Dec 26, 2009 12:36 am

Thanks for the help! I like free. It's like another Christmas gift :-)

Regards,
Joe
Jason1976 wrote:light tunnel mirrors are coming lose. I beleave that samsung fixes this issue for free if you call them.

“Samsung is addressing the light tunnel “border-shadow” effect that impacted a small percentage of select 2005 and 2006 model year DLP TVs. Customers who own a Samsung HLR or HLS model year DLP TV, and experience a “border-shadow” impact caused by the light tunnel, should call Samsung’s service department at 1-800-Samsung (1-800-726-7864) and arrange for an authorized service technician to perform the service repair free of charge.”


see link for more info:
http://www.pause.com/index.php/how-t...ixed-for-free/

Read more: Samsung fixing light tunnel on HLR and HLS models - Home Theater Systems - Electronics and Forum - HomeTheaterShack http://www.hometheatershack.com/forums/ ... z0ajD5cPwS

Jason1976
TV Repair Ninja
TV Repair Ninja
Posts: 286
Joined: Sat Aug 15, 2009 6:34 pm
Location: Harrisburg PA

Re: Need some help

Post by Jason1976 » Sat Dec 26, 2009 12:46 am

you are welcome. read the post from what they are saying you can talk to one person and they wont give the repair for free but then you call back talk to someone else and then they know about the issue and offer the free repair. they also said it depend on how you word it.

Wimlok
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Joined: Fri Apr 24, 2020 10:59 pm

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